Delivery Information

UK Shipping

At RadioTrader, we take delivery seriously and aim to dispatch all orders as quickly as possible.

For Express UK orders received before 2:00pm, where the equipment is in stock and no configuration is required, we will aim to ship the order on the same day. In most cases, Express UK orders are delivered on a next working day service.

Economy UK orders are processed and shipped as quickly as possible, although priority is given to Express UK orders.

Where an order requires radio programming, configuration or preparation by our service department, we cannot always guarantee same-day dispatch. However, these orders are prioritised and shipped as soon as possible.

We carry a wide range of fast-moving stock in our UK warehouse. From time to time, equipment may need to be ordered in from a manufacturer or supplier to fulfil a customer order. This may delay dispatch, but we will always work to supply and deliver your order as quickly as possible.

Free shipping on orders over £200.00 ex VAT is available for UK deliveries only.

UK Delivery Methods

RadioTrader uses the following UK delivery methods:

Express UK Delivery

Order cut-off time: 2:00pm

Express UK Delivery is a priority working day service. It does not include Saturdays, Sundays or bank holidays.

Economy UK Delivery

Economy UK Delivery is a non-priority service and may have longer processing and delivery timescales. It does not include Saturdays, Sundays or bank holidays.

We will always aim to complete Economy UK deliveries as quickly as possible and, in many cases, these orders may still be shipped as quickly as Express orders.

Additional Delivery Information

If your order requires radio configuration, programming or equipment needs to be ordered into stock, please allow extra time for processing and delivery.

In some cases, you may receive more than one delivery in order for us to fulfil your order.

Deliveries to the Scottish Highlands and Islands may be subject to an additional working day for delivery.

Overseas Shipping

We ship most overseas orders using an express service. However, international shipments may be affected by processing times, customs checks and carrier delays.

Since Brexit, overseas deliveries can sometimes take longer due to customs requirements and documentation processing. These delays are outside of our control, so we cannot guarantee exact delivery dates for international orders.

Where possible, we will provide estimated delivery times and keep you informed of any known delays. RadioTrader will always work with our couriers and shipping partners to ensure your order is dispatched and delivered as quickly as possible.

RadioTrader also deliver outside of the UK to the following countries:

Andorra
Austria
Australia
Belgium
Bulgaria
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Gibraltar
Greece
Guernsey
Hungary
Iceland
Ireland
Italy
Jersey
Latvia
Lithuania
Luxembourg
Malta
Monaco
Netherlands
Norway
Poland
Portugal
Romania
San Marino
Slovakia
Slovenia
Spain
Sweden
Switzerland
United States of America

If the country you require is not listed please contact us by email, phone or by filling out the following contact form.

Delivery Charges

Delivery Costs

Delivery costs shown at checkout are based on an average website order.

For larger, heavier or more complex orders, additional delivery charges may apply to cover increased courier, postage or pallet delivery costs.

We reserve the right to adjust delivery charges for orders that exceed our standard size, weight or delivery limits. If any additional charge applies, we will contact you before your order is processed for picking or dispatch.

Collection and Alternative Delivery Options

You may also be able to arrange collection of your order by selecting the “Collect in-store” option during checkout. Once selected, we will provide you with the relevant collection instructions.

If you have any concerns about the delivery cost shown at checkout, or if you require a customised delivery solution, please contact our customer support team. We will be happy to discuss alternative delivery options where possible.

Delivery Communication

If your order requires special attention due to size, weight, location, delivery cost adjustments or alternative delivery arrangements, our customer support team will contact you to discuss the details and obtain your approval before proceeding.

Changes to Delivery Terms

We reserve the right to update or amend these delivery terms at any time. Any changes will take effect immediately once published on our website. It is your responsibility to review these terms periodically for updates.

Contact Information